SHIPPING & RETURNS

Shipping

The order will be shipped within 1-2 business days, once the payment is received. 

We ship our products worldwide. 

For orders outside EU additional costs will be charged due to duty and custom charges. 

We are not responsible for damages once the order is shipped, however we make sure that items are packed and secured carefully to keep your purchase safe during its journey. 

Returns & Exchange

If something isn't right with the items you ordered once you've received it, you have 15 days to send it back to us.

Please explain us here: CONTACT US what's the matter, and also if you are willing to exchange or return it.

Generated return costs need to be covered by customers (except faulty products). After we approve the return we’ll give you a refund by the same method you used to pay. 

The returned items must be in a perfect condition (without stains, unworn, unwashed) with the original labels and sent back in the original packaging.

If the item you received is faulty (e.g. faulty stitching, marked, torn) the exchange is completely free. We will provide you a new oneBear in mind we don't accept returns for faulty items.